Many technical problems may be corrected by using our Online Request Form or by having your Engineer call our Technical Staff.  If the problem cannot be satisfactorily resolved a service call may be appropriate.  A trained Service Engineer is available to promptly arrive at your site.

Hai Tech Laser's Engineers and Technicians are trained in every aspect of maintenance and  troubleshooting of Laser Marking Systems. Spare parts are stocked at our warehouse and are readily available for next day delivery.  Extended warranty and service contracts are also available.

When you purchase one of our Laser Marking Products, you have our full support for technical advice.  Whenever the characteristics of your final product change, you can count on us to assist your technical staff for proper settings on your Laser Marking System.